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Privacy Statement
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I authorise the use of my personal data in compliance with Legislative Decree 196/03.
Information on treatment of personal data
Isoplam follows the EU Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.


1. Data controller
Isoplam srl with registered office in Via E. Mattei 4 31010 Maser TV (Italy) (the "Company", "Isoplam srl" or the "Holder") guarantees compliance with the regulations on the protection of personal data by providing the following information about the processing of data communicated or otherwise collected during navigation on this site.

2. Data processed, purposes and legal bases of processing
Data generated by access to the site
The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
These data (such as domain names, IP addresses, operating system used, type of browser device used for connection) are not accompanied by any additional personal information and are used to: i) obtain anonymous statistical information on the use of the site; ii) manage control requirements on how to use it, iii) ascertain responsibility in case of hypothetical computer crimes.
The legal basis that legitimizes the processing of such data is the need to make usable the functionality of the site as a result of user access.

Data provided voluntarily by the user
The personal data provided by the user through the form are collected and processed for the following purposes:

for carrying out customer relationship activities based on contractual agreements;
for administrative purposes and for the fulfillment of legal obligations such as those of an accounting, tax, or to comply with requests from the judicial authority;
in the presence of specific consent, for the periodic sending, by e-mail, of newsletters and advertising material;
in the presence of specific consent, to receive updates on our activities and reports on the posting of our blog;
in the presence of specific consent, to receive promotional communications and invitations to events and training courses;
in the case of sending curriculum vitae, exclusively for selection purposes.
The legal basis for processing is the execution of a contract of which the data subject is a party or the execution of pre-contractual measures taken at the request of the latter. In the cases expressly indicated, the legal basis is the consent freely given by the interested party.

Data collected through the MailUp Platform
For complete information we specify that in sending communications, Isoplam srl uses its MailUp platform, which, through statistical tracking systems (for example web beacons), allows to detect the opening of a message, the clicks made on hyperlinks contents within the email, from which IP address or with what type of browser the email is opened, and other similar details. The collection of such data is functional to the use of the platform and is an integral part of the functionality of the system for sending messages.
The legal basis which legitimizes the processing of such data is the execution of a contract to which the data subject is a party.

3. Nature of the contribution
Apart from what is specified for navigation data and for data collected through the Isoplam srl Platform, the provision of data:

with respect to the purposes referred to in letters a), b) and f), it is optional, but any refusal will make it impossible for Isoplam srl to implement the contractual commitments undertaken.
with respect to the purposes referred to in letter c), d) and e) it is also optional and their use is conditional upon the issue of an explicit consent. Any refusal will make it impossible for Isoplam srl to send newsletters and advertising material or invitations to events and initiatives of Isoplam srl.


4. Processing methods and data retention times
The collected data will be processed using electronic or automated means, computerized and telematic, or through manual processing with logic strictly related to the purposes for which the personal data were collected and, in any case, in such a way as to guarantee the security of the same . The data are kept for the time strictly necessary for the management of the purposes for which the data are collected in compliance with current regulations and legal obligations.

In any case, Isoplam srl practices rules that prevent the retention of data indefinitely and therefore limits the storage time in compliance with the principle of minimization of data processing.

5. Subjects authorized to process, responsible and communicate data
The processing of the collected data is carried out by Isoplam srl internal staff for this purpose, identified and authorized for the treatment according to specific instructions given in compliance with current legislation.

The data collected, if necessary or instrumental for the execution of the indicated purposes, may be processed by third parties appointed external processors, or, depending on the case, communicated to them as independent owners, namely:

companies belonging to our corporate group for the purposes referred to in point 1 lett. a), b) and f);
people, companies, associations or professional firms that provide assistance and advice to our Company, for the purposes referred to in point 1 lett. b) and f);
companies, bodies, associations that perform services connected and instrumental to the execution of the above mentioned purposes (market analysis and research service, credit card payments management, computer systems maintenance).
The collected data may also be transferred abroad, to companies that are not part of our corporate group, even outside the European Union in the forms and methods provided for by current legislation, ensuring in any case an adequate level of protection.

In any case, personal data will never be disclosed.

6. Rights of the interested party
At any time you can access the data, oppose the processing or request the cancellation, modification or updating of all personal information collected by Isoplam srl, exercising the right to limit the processing and the right to data portability, sending a e-mail to info@isoplam.it

7. Responsible for data protection
The owner has appointed the person in charge of data protection who can be contacted at the following e-mail address info@isoplam.it


Use of cookies
In order to publish information that is really useful for customers, the Isoplam Srl website collects aggregated statistical data on visits to sites through the use of cookies. Specific information on the use of the site by individual users is not collected.

When a user visits the site for the first time, a cookie is copied to his computer (if the computer is configured to accept cookies), which will be read during subsequent visits.

The Web technology used for the use of cookies is based on beaconing and is also known as "clear gif" technology. This technology allows us to know how many visitors have clicked on the key elements (for example links or images) of a page of the Isoplam Srl website. This technology does not allow access to personal information on the Isoplam Srl website; it is in fact a technology for the collection of aggregate statistical data on the use of the Isoplam Srl website. Isoplam Srl does not provide the information collected to third parties and does not allow other companies to include clear gifs on the Isoplam Srl websites.

If you set the system so that cookies are not accepted, you can still view the text of the pages, but you will not enjoy the opportunity to make personalized visits, nor can you subscribe to the services offered on the site.

Changes to this Privacy Statement
Isoplam Srl may occasionally update this Privacy Statement. In these cases the date indicated at the beginning of the declaration will be changed to "Last update". In case of substantial changes to the content of the declaration, Isoplam Srl will inform customers by publishing notices on the website.

To contact us
Isoplam Srl is pleased to receive comments and suggestions regarding this Declaration on privacy. We invite you to contact us at the e-mail address or regular mail.

Isoplam Srl
Via Enrico Mattei, 4
31010 Maser (TV) Italy

Last updated: 24 May 2018


In compliance with art. 10 of the Law n. 675/1996, the company informs you that your personal data will be treated as follows:
Privacy Statement
Last update: 01/07/2004

We inform you that, in compliance with art. 13 of Legislative Decree 196/2003, the personal data you have given us during commercial relations and/or promotional activities or during relations deriving from the use of our services, or aiming at the presentation of our offers or the formation of contractual relations, will be manually and electronically processed for:
- legal performance connected with civil-law, tax, accounting etc;
- performance of contractual duties, technical and technical support related to products and services you purchase even after-sales or after guarantee period where provided;
- Administrative management of relations.
Please note that we do not have data referred to by the above mentioned Legislative Decree “sensitive”, i.e., data regarding health, membership of trade unions, religious and philosophical beliefs, and membership in political parties. The data will be processed guaranteeing their safety and privacy, even via electronic instruments to store, manage and transmit said data. The data in question are disclosed by our company to our sales, assistance and/or service distribution networks (distributors, managers etc.), or for guaranteed service performances, to companies producing goods or to the service company managing the guaranteed service.
Furthermore, please note that the data referred to you can also be disclosed to banks and financial institutions and legal offices, for the management of takings and payments deriving from the enforcement of contracts. Your data can also be disclosed, after inspections, verifications or requests, Financial Administration and to Agencies/Organisms which do verification and controls about the regular fulfilment to civil/fiscal obligations.
We do not transfer these data abroad not even in the European Union. Considering the commercial relationships, we will keep and process your data till you communicate the contrary.
We underline the fact that the processing of data according to what stated above, is mandatory and essential for the fulfilment of the obligations of Law and/or your adhesion to using our services and to the regular fulfilment of the contractual engagements, as well as for the correct fulfilment of civil and fiscal obligations provided by current regulations.
Responsible for data processing is:

Isoplam Srl
Via Enrico Mattei, 4
31010 Maser (TV) Italy

With regard to the above, you are entitled to the rights provided by art.7 of the Legislative Decree 196/2003, published in the Ordinary Supplement 123 to the Official Journal n. 174 dated 29.07.2003.

Art. 7 of the Legislative Decree 196/2003 -
(Right to access personal data and other rights)

1. Data subject has the right to obtain a confirmation as to whether or not personal data relating to him/her exists, regardless of their being already recorded, as well as the intelligible communication of such data.
2. Data subject has the right to obtain information about:
a. the source of personal data;
b. the purposes and methods of processing;
c. of the logic applied to the processing, if carried out via electronic means;
d. the identity of the holder, of the responsible and the designate representative according to art. 5, par. 2;
e. Subjects and categories of subjects, to whom personal data can be communicated or who have the possibility to know such data because they are the designate representative of the State, of responsible in charge.
3. Data subject has the right to obtain:
a. The updating, rectification, or when applicable, completion of data;
b. The deletion, anonymisation or blocking of data, which have been processed unlawfully, including those the storage of which is not necessary for purposes for which they were collected or subsequently processed;
c. A statement confirming that operations as in points a) and b) have been notified, as also related to their contents, to the subjects to whom data were communicated or disclosed, except when the provision of such information proves to be impossible.

Information on treatment of personal data
Declaration on privacy
Treatment of personal data

Isoplam Srl Privacy statement.
It is very important to us at Isoplam Srl to guarantee the privacy of our clients and for this reason we are committed to developing technologies which are able to offer state-of-the-art web experiences but also maximum security. Most of our website can be used without giving any personal information. However, sometimes we need further information to provide requested services. In this Declaration on privacy we describe the mechanisms for collecting and processing data in these cases. Please read carefully the declaration. When visiting Isoplam Srl website, you are agreeing to the collection and processing of your data as described in this document.

Collecting personal data
We will ask for personal information only in case they are necessary to identify or contact you. This generally occurs in case it is necessary to register to use a service, such as participating in a contest, subscribing to newsletters, visiting a limited-access websites, or for purchasing Isoplam Srl products. In most cases, the information collected in the Isoplam Srl website is limited to the e-mail address, language and city or country of the user. However, sometimes we need further information to provide some services.

In case of purchase and installation of a new product, an electronic registration could be necessary. In this case the registration data are stored together with other possible information provided by the user during previous visits to our Isoplam Srl website. All this information put together will make up the user’s personal profile.

Use of personal data
Personal information is mainly used for four purposes:
To simplify the use of the website for the users that will not have to enter the same information more than once;
to allow users to easily find software products, services and information in the Isoplam Srl website;
to allow Isoplam Srl to create a website which is able to offer information that are truly interesting and useful for the users;
to inform the users of the available updates regarding products, special offers, last minute information and new services provided by Isoplam Srl
All personal information collected by Isoplam Srl can be shared internally to Isoplam Srl, even with controlled branches and affiliates. Moreover, in some cases Isoplam Srl can make use of other companies to provide limited services, such as packaging and sending products, answering to the clients’ questions about products and services, sending ordinary mail and processing subscriptions to events. Isoplam Srl will provide these companies only with the necessary data to guarantee the service. The use by these companies of these data for other purposes is prohibited.

Isoplam Srl will disclose users’ personal information without notice only when required in compliance with the law or when it is considered necessary for: (a) fulfilling legal obligations or complying with relevant provisions of law Isoplam Srl or the website; (b) protecting the rights and property of Isoplam Srl and its websites, and (c) intervening in emergency situations for the protection the personal safety of the users of Isoplam Srl and its websites or of the public in general.

Control of personal information
All personal information provided by the user during the registration process or in any other situation, will not be disclosed by Isoplam Srl to third parties without user’s consent, except in the cases described in the paragraph above. Personal information will be used only for the purposes mentioned above.

Isoplam Srl can periodically send emails about technical problems concerning products or services used by the user. It is not possible to request not to receive these communications, since they are considered as an essential part of the service provided.

Accessing personal information
Isoplam Srl provides the users with all the necessary tools to verify that all personal information is correct and updated. You can modify and update this information at any time in the portal. The user can:
Read and modify the information previously provided to Isoplam Srl
Communicate to Isoplam Srl whether he/she wants to receive marketing information.
Agree to receive offers by other manufacturers by post.
Subscribe or unsubscribe to the newsletter regarding Isoplam Srl products and services
Protection of personal information
The Isoplam Srl website unconditionally protects the privacy of all personal information provided and guarantees that they will be used according to the conditions you agreed to. Isoplam Srl protects all personal data preventing any loss, improper use, unauthorised disclosure or destruction.

Personal information will never be provided to third parties without user’s consent, except for the limited cases described above. At Isoplam Srl all data are stored in password-protected and limited-access servers. Each user can play an important role in the protection of personal information. Nobody can read or modify your personal information without knowing your account Passport and password; therefore, we strongly recommend not disclosing them to anyone.

Use of cookies
In order to be able to publish information that is truly useful for its clients, Isoplam Srl collects aggregate statistical data regarding visits to the website via the use of cookies. Specific information on the clients’ use of the website is not collected.

When a user visits the website for the first time, a cookie will be copied onto his/her computer (if the computer is configured to accept cookies), that will be read during the successive visits.

The web technology based on beaconing, also known as "clear gif" is used for sending the cookies. This technology allows knowing how many visitors have clicked on key elements (e.g. links or pictures) in a Isoplam Srl web page. This technology however, does not allow accessing personal information on the Isoplam Srl website. In fact, it is a technology for the collection of aggregate statistical data regarding the use of the Isoplam Srl website. Isoplam Srl does not disclose collected information to third parties and forbids inserting clear gifs in Isoplam Srl websites.

If you configure the system so to refuse cookies, you can still visualise the texts in the web page, but it will not be possible to customise your visits or subscribe to services provided in the website.

Modifications to the Declaration on privacy
Isoplam Srl can occasionally update this Declaration on privacy. In this case, the date indicated at the beginning of the declaration, at the option “Last update”, will be modified. In case of substantial modification to the content of the declaration, Isoplam Srl will inform its clients by publishing notices on the matter on the website.

To contact us
Isoplam Srl is glad to receive comments and suggestions on this Declaration on privacy. Please contact us via e-mail or by post.

Isoplam Srl
Via Enrico Mattei, 4
31010 Maser (TV) Italy


© 2018 - Isoplam Srl - All rights reserved
Via Enrico Mattei, 4
31010 Maser (TV) Italy
Tel.+39 0423 925023
P.IVA 02432450266

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